How we handle the information you share with us.

We collect the data you provide directly to us: name, company, email, phone, and message when you submit the contact form; email and company details when you create a Client Portal account. We do not collect sensitive data, and we do not use third-party tracking cookies for advertising purposes.

We use this information solely to respond to your inquiries, operate the Client Portal and its authentication, keep the site running technically, and comply with legal and regulatory obligations applicable to our trade operations.

We use only strictly necessary cookies — such as the session cookie that keeps you signed in to the Client Portal or the internal dashboard. No advertising or cross-site tracking cookies are used.

Your data is handled with strict confidentiality. We do not sell, rent, or share your information with third parties for commercial purposes. Data may only be disclosed where required by law or court order.

Under LGPD, you may request confirmation, access, correction, portability, or deletion of your personal data at any time. Simply reach out via the email address below.

Questions or requests related to this policy can be sent to contato.canyon@canyontrade.com.br with the subject line "Privacy".